Create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
WORK FOR US
BARISTA
As a Barista, you will make world class connections with the customers you see every day by providing a warm and welcoming environment, including keeping the store clean and tidy. You will also take customer orders, using the POS systems and receiving payments. Provide quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation Guidelines for all products whilst restocking food and drinks using the FIFO system. You will communicate information to the line manager so that the team can respond as necessary to
Create the ‘Third Place’ environment during each shift and also follow 23.5 Degrees Ltd t/a Starbucks operational policies and procedures, including those for cash handling and safety or security, to ensure the safety of all partners during each shift.
Shift Managers are responsible for supporting the operations of the store and communicating positively and effectively with a diverse group of individuals. You will successfully delegate tasks, coach and lead by example.
WORK FOR US
SHIFT MANAGERS
As a Shift Manager, you will help your store partners make world-class connections with the customers they see every day. You’ll be responsible for supporting the operations of the store and communicating positively and effectively with a diverse group of individuals. You will successfully delegate tasks, coach and lead by example.
In-store operations include support with staffing, customer satisfaction, product quality and financial performance. We are looking for a talented and reliable individual.
Joining the management team is exciting and rewarding but requires hard work and dedication through strong leadership and working closely with partners by coaching and training.
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ASSISTANT STORE MANAGER
As an Assistant Manager, you'll help your store partners and shift managers make world class connections with the customers they'll see every day. You'll be responsible for assisting with store operations, including staffing, customer satisfaction, product quality and financial performance. Best of all, you'll be helping run a team of great people committed to creating a welcoming environment. We are looking for a talented and reliable individual.
Some of the benefits for working for us include; a passionate team environment, fantastic training and career development opportunities and of course a competitive salary.
We have a great company benefits platform which is available to all partners within our stores. From well-being to store specific discounts and benefits.
Joining the management team is exciting and rewarding but requires hard work and dedication through strong leadership and working closely with partners by coaching and training.
WORK FOR US
STORE MANAGERS
As a store Manager, you'll help your store partners and shift managers make world class connections with the customers they'll see every day. You'll be responsible in store operations, including staffing, customer satisfaction, product quality and financial performance. Best of all, you'll be running a team of great people committed to creating a welcoming environment. We are looking for a talented and reliable individual.
Qualifications:
A management background in retail/hospitality or other similar service industries. A passion for providing world class customer service. Team development skills and proven coaching experience. Effective communication skills that allow you to lead and direct a team. The ability to work in a fast-paced environment and think on your feet. Proven track record in back office processes such as labour scheduling, recruitment and stock ordering, stock counts, maintaining and developing H&S and food safety procedures and records, maintaining training files to company standards.In return for your amazing ability to lead a team that consistently connects with customers and deliver the perfect beverage we can assure you no two days will be the same!
Various apprenticeship opportunities available across 23.5 Degrees
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APPRENTICESHIPS
Level 3 Team Leader Apprenticeships:
The Level 3 programme is aimed at our Shift Managers and is designed to build your expertise and skills to help you manage a team, workloads and resources. With this programme you will work towards achieving an ILM L3 Diploma in Management as well L2 functional skills in English and maths should you need to. This programme is aimed at helping us develop talent and support the internal growth of our future leader.
Level 3 Business Administrator:
At 23.5 Degrees our Business Administrator Apprentices support and engage with different parts of the organisation from day to day operations, interacting with our Area Coaches, right the way through to supporting other departments across the business such as Finance and HR. Our Business Admin Apprentices are involved in key projects and the launching of new initiatives, they are invited to attended key meetings to learn more about the business so they are able to use that information to support them in achieving their qualification
Level 5 District Coach Apprenticeship:
The Operations Departmental Management apprenticeship is a level 5 management programme designed for senior managers managing teams or projects. This programme provides the opportunity to reflect on your own self, your impact on others and the development of your emotional intelligence. You will develop knowledge in a multitude of areas that you will support you in your role in areas such as operational management, initiating and managing change, financial budgeting and forecasting, project management, coaching, mentoring and talent management. This is an ideal programme for a manager who wishes to develop their theoretical knowledge of management and drive improved performance across their organisation.
Head Office Roles
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OTHER ROLES
Our central support teams are pivotal to our business success. Head office teams are responsible for Finance, HR, Payroll, new store openings, digital sales and social media to name a few. As we grow, the opportunities to join our Head Office team are widening to include other support functions.
Want to work with us?
Can't find the role or the location, no problem, send us your details and we'll get in touch directly to see whether we can help.
23.5 DEGREES VALUES
At 23.5 Degrees, we call all our employees partners because we all contribute to the growth of the company and share in its success and we celebrate this through reward and recognition. We care deeply about partner development and have a career path to suit everyone. Our values, listed below, drive our behaviours on a daily basis.
01.HONESTY & INTEGRITY
We encourage our partners to be themselves and to challenge the status quo by "making Every Moment Right" for our customers. To be open and honest about internal and external factors that may contribute to working life.
02.RESPECT
To Care for each other and our customers to ensure we deliver World Class Customer Experiences. To take pride in ourselves and our roles; in promoting sustainability and creating community spirit.
03.ACCOUNTABILITY AND OWNERSHIP
To own our successes and our opportunities, individually and as a team. To treat adversity as a learning opportunity and not as a knock down.
04.EMPOWERING EXCELLENCE
To always strive for excellence in everything we do. To be a role model by executing procedures correctly and consistently.
Great people and progression. No 2 days are ever the same. The company have been great during covid and made us feel safe.
Lots of support to stores, new Coaching & Leadership training programme launched for all managers which is great, investment in new stores and a great new benefits platform for all staff. Random gifts to the teams every other month which is appreciated.
